Where can I purchase your Jewelry?

Our designs are available at online at ftinternationalhi.com.  The only other retailers and wholesalers authorized to sell our merchandise online in the US are Silver City, Laule’a and select independent jewelers. For a list of locations.

Please refer to the size charts located next to the area where you can select a size for our design. We also offer the following printable guides to make it easier to find your size:

• Women’s Bracelet Size Guide
• Women’s Ring Size Guide
• Men’s Bracelet Size Guide
• Men’s Ring Size Guide
• Ring Sizing Kit

Select rings are able to be resized, depending on the design. Please contact us to learn more.

Check to ensure the country that issued your credit card matches the region in which you are shopping. We accept credit cards from all over the world However, we do accept PayPal, which can be set up with an international credit card.

In addition, note that when authorizing the purchase, ftinternationalhi.com sends a request to the issuing bank for payment approval. If the bank does not provide an authorization, here are a few possible reasons why:

• The billing information is inconsistent with what the credit card company has on file
• The expiration date was entered incorrectly at check out
• The card’s CVV code is incorrect
• The balance to authorize is higher than the transaction limit set with your bank. You will need to contact your bank to authorize the charge

Registered customers, please SIGN IN to access your order status and history.

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FT International does not offer appraisal or authentication services.

For appraisal services, we suggest contacting an independent appraiser or appraisal company with individuals who possess certified credentials in these services.

We encourage you to only buy FT International merchandise from online at ftinternationalhi.com or from one of our authorized retailers.

Only merchandise sold at online at ftinternationalhi.com or by an authorized retailer is guaranteed to be authentic FT International. Consumers should be cautious of counterfeits when purchasing any purported FT International merchandise from any non-authorized retailer or wholesaler, including from any online marketplace, even if “authentication” services are offered.

Please report all tips about suspicious or counterfeit items, fraudulent websites and others selling knockoff or replica to reportfraud@ftinternationalhi.com In order to assist us with our investigative efforts, please provide as much information as possible, such as:

• Seller’s name and contact information
• Platform or location from which purchase was made
• Screenshots of infringing listings for websites
• Any images of infringing product purchased
• Copies of any communications with seller
• Location of the merchandise (i.e., retail, street vendor, website, factory, etc.)
• Number of products offered
• Type and style of products offered

Learn more about identifying counterfeit goods and reporting fraud .